Content Comparison

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Create a variable “oooEndDate” to store the “endDateTime” from the data object.

Variable Name:

oooEndDate

Smart Value:

{{issue.Out-of-office status (assignee).endDateTime}}

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Check if the “oooEndDate” is empty OR the date difference is bigger than 1

The two conditions need to be OR connected

First smart value condition block:

First value:

{{now.diff(oooEndDate.toDate).days}}

Condition:

Equals

Second value:

Empty

Second smart value condition block

First value:

{{now.diff(oooEndDate.toDate).days}}

Condition:

Greater than

Second value:

1

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Temporarily store the current assignee display name in a variable “oooassignee“

Variable Name:

oooassignee

Smart Value:

{{assignee.displayName}} 

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Assign a specific user or a user from a group

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Add a comment to inform the new assignee

Comment:

Hello [~accountid:{{issue.assignee}}] 
This issue has been assigned to you because the previous assignee {{oooassignee}} was out-of-office.

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