Whenever a user is assigned to a work item, a Jira automation can be triggered. You can use this in 2 ways:
Via Automation action “Manage out-of-office”
Via special Custom Field “Out-of-office status (assignee)”
More information see Jira Automation Integration
To enable this feature, navigate to the “Out of Office Sync for Jira and Microsoft” app configuration in the Jira administration. The configuration page “Manage app features“ has a section “Update custom field for assignee out-of-office status”. The feature is disabled by default and can be activated by clicking the toggle button.
By activating the feature, “Out of Office Sync for Jira and Microsoft” will write data to the custom field “Out-of-office status (assignee)” upon assignee change. A Jira automation rule can now be triggered by listening to changes on that field.
Jira administrators and project administrators are allowed to create Jira automation rules. To trigger a Jira automation based on the out-of-office status, use the trigger “Field value changed“ with the field “Out-of-office status (assignee)”.
The custom field will provide additional information about the current assigned user upon work item assignment.
{ isOutOfOffice=true, endDateTime=2026-04-17T16:00:00.000Z, accountId=71xx20:93xx78a4-9a34-4021-80d2-d3060xx55cd1 } |
isOutOfOffice | true if user is out-of-office otherwise false |
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endDateTime | Contains an ISO-8601 date time string until when the user will be out-of-office. Data only available if user has set an end date in the auto reply settings in Outlook. |
accountId | The account id of the assigned user |
{{issue.Out-of-office status (assignee)}} |
The field “Out-of-office status (assignee)” will hold the data object and can be used in automations like in this:
{{issue.Out-of-office status (assignee).isOutOfOffice}} |
Example to check the out-of-office status.
Here are some example automations to make use of the automation trigger.