Connect to Microsoft 365

Connect to Microsoft 365

User Profiles for Jira Cloud (Microsoft Attributes Sync) needs access to your Microsoft 365 organization to be able to display information from there.

Admin Consent / Permissions

User Profiles for Jira Cloud (Microsoft Attributes Sync) needs the following permissions:

  • User.Read.All

Be aware that the list of permissions may be altered in the future.

Configuring Microsoft 365 Access

To enable User Profiles for Jira Cloud (Microsoft Attributes Sync) to fetch information from Microsoft 365, a Microsoft tenant administrator have to give their consent to our app.

  • go to > Jira settings > Apps > User Profiles configuration

2025-05-21 14_57_52-Window.png
Image 1: User Profiles configuration
  • Once you are in the "Connect to Microsoft 365" tab of the User profiles configuration page, just follow the instructions on the page.

    image-20250526-133017.png
    Image 2: Connect to Microsoft 365

     

  • Once you have completed steps 1 and 2, the Microsoft admin will go through the approval process. You as Jira admin wait until the approval is completed.

Reconsenting

When introducing new permissions that require consent from the Microsoft 365 administrator, a reconsenting process must be followed. This process requires action from both Jira and Microsoft 365 administrators.

Since the initial consenting process has already been completed, Jira administrators can simply provide the previously generated link, found at the "Connect to Microsoft 365" tab of the User profiles configuration page, to the Microsoft 365 administrator. If the link is already expired, use the “recreate link” functionality to get a new valid link for the tenant administrator.

 

image-20250526-132445.png

 

The Microsoft 365 administrator can then follow the link and provide consent for the app. The consent form will include the newly requested permissions as well as any previously consented permissions.